Before you register at Rollero casino, take five minutes to read this guide — it could save you time and money.
Getting Ready
- Check that you are at least 18 years old (or the legal age in your jurisdiction).
- Ensure a stable internet connection – mobile data or Wi-Fi works fine.
- Have a valid ID (passport, driver’s license) ready for verification.
- Choose a payment method: VISA, Mastercard, Skrill, Neteller, or bank transfer.
- Set a deposit limit beforehand to stay in control of your spending.
- Read the terms for the welcome bonus – especially wagering requirements and game contributions.
Account Setup
- Go to the official website and click ‘Register’.
- Fill in your email, choose a username, and create a strong password (minimum 8 characters with numbers and symbols).
- Enter your personal details: full name, date of birth, address, and phone number.
- Select your preferred currency (EUR, NOK, etc.) and agree to the terms.
- Verify your account via the email link sent to your inbox.
- Log in and complete the KYC process by uploading a clear photo of your ID and a recent utility bill.
Calculating Your Bonus
Imagine you deposit 1000 NOK and claim a 100% match bonus up to 2000 NOK with a 35x wagering requirement (bonus + deposit). Your bonus amount = 1000 NOK. Total playable = 1000 (deposit) + 1000 (bonus) = 2000 NOK. Wagering requirement = 35 × (deposit + bonus) = 35 × 2000 = 70 000 NOK. If slots contribute 100%, you need to wager 70 000 NOK before withdrawal. If table games contribute only 10%, a 1000 NOK bet counts as 100 NOK towards wagering. Always check game contribution percentages.
Licence & Player Protection
The casino operates under a Curacao eGaming licence. This means that disputes are handled through Curacao’s regulator. Important: winnings from a Curacao-licensed casino may be subject to local income tax in your country (e.g., Norway). Consult a tax advisor. The site uses SSL encryption and offers responsible gambling tools like deposit limits, self-exclusion, and reality checks.
Deposits & Withdrawals
Deposits are instant; withdrawals take 1–3 business days for e-wallets and 3–7 days for bank transfers. The minimum deposit is 100 NOK; minimum withdrawal is 200 NOK. Note: Withdrawals may require additional verification documents if large amounts are involved.
Pro Tips
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| VISA/Mastercard | Instant | 3–5 business days |
| Skrill/Neteller | Instant | 24 hours – 2 days |
| Bank Transfer | 1–3 business days | 5–7 business days |
| Cryptocurrency (BTC, ETH) | Instant (after network confirmations) | 1–2 hours |
When Things Go Wrong
Scenario 1: Your withdrawal is delayed. Check if verification is complete. Contact support via live chat with your account ID.
Scenario 2: Bonus not credited. Ensure you entered the correct bonus code. If not, contact support within 24 hours.
Scenario 3: You forgot your password. Click ‘Forgot password’ and follow the reset link. If you don’t receive the email, check spam folder.
Scenario 4: Self‑exclusion not working. Request permanent closure via email and keep the confirmation.
Scenario 5: Dispute about a game outcome. Request game history logs from support. If unresolved, escalate to Curacao eGaming.
Quick Answers
Hvor lang tid tar en utbetaling?
Utbetalinger tar 1–2 virkedager for e-lommebøker, 3–5 dager for kredittkort og 5–7 dager for bankoverføring.
Kan jeg spille på mobil?
Ja, nettsiden er mobiloptimalisert og fungerer som en progressiv webapp (PWA) – du kan legge den til startskjermen fra nettleseren.
Hva er omsetningskravet for velkomstbonusen?
Omsetningskravet er 35x (innskudd + bonus) med mindre annet er spesifisert i vilkårene.
Er casinoet lisensiert?
Ja, de har en Curacao-lisens. Merk at gevinster kan være skattepliktige i Norge, så vi anbefaler å sjekke med Skatteetaten.
Hvordan setter jeg inn penger?
Du kan bruke VISA, Mastercard, Skrill, Neteller, bankoverføring eller kryptovaluta. Minste innskudd er 100 NOK.
Hvorfor blir utbetalingen min avvist?
Vanlige årsaker er ufullstendig verifisering, brudd på bonusvilkår eller at du har overskredet maksimalt uttaksbeløp per uke (typisk 10 000 NOK).
Kan jeg endre brukernavnet mitt?
Nei, brukernavnet kan ikke endres etter registrering. Kontakt kundestøtte hvis du har spesielle behov.
Avslutning
Med denne guiden er du godt rustet til å starte spillopplevelsen. Husk å spille ansvarlig og sett alltid grenser. Lykke til!